The following Privacy and Security Policies (“Policy”) set out the information gathering and disclosure practices for Oblaten’s online website (“Site”).

OBLATEN PRIVACY POLICY

This Privacy Policy (“Policy”) applies to all personal data provided to us on our Site (https://www.oblaten.com) regarding the collection, use, maintenance and disclosure of personal data you provide to us about yourself and others when you (“User”) order Products or Services from us or otherwise engage our Site and the choices you have associated with that data.

TYPES OF DATA COLLECTED BY OBLATEN

Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This
information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Street address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Credit card number and expiration date for orders
  • Gift message and recipient’s name, street address and telephone number

We may use some of your Personal Data to contact you with marketing or promotional materials and other information that may be of interest to you. You may opt out of
receiving any, or all, of these communications from us. To opt out, please follow the unsubscribe link or instructions provided on how to unsubscribe set out in any email we
send you, or by contacting us.

Usage Data

We may also collect information about how Oblaten’s Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet
Protocol address (e.g. IP address); browser type; browser version; the pages of our site that you visit; the time and date of your visit; the time spent on those pages; unique
device identifiers and other diagnostic data.

Tracking & Cookies Data

Cookies and similar technologies are used to track the activity on our Site and hold certain information.

By way of explanation, cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and
stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of Oblaten’s site.

USE OF DATA BY OBLATEN

The data collected by Oblaten may be used for various purposes:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To allow you to participate in interactive features of our Site when you have chosen to do so
  • To provide customer support to include verification of identity
  • To improve customer support
  • To provide product support
  • To provide products and services
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent and address technical issues
  • To detect, prevent and address illegal or improper activity
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

RETENTION OF DATA BY OBLATEN

Oblaten will retain your Personal Data for as long as necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Oblaten will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA BY OBLATEN

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction. The data protection laws for these jurisdictions may differ from those of your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Policy followed by your submission of such information represents your agreement to that transfer.

Oblaten will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy, and we will do our best to ensure that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA BY OBLATEN

Oblaten may disclose your Personal Data in the good faith belief that such action is necessary:

  • To comply with its legal obligations
  • To protect and defend the rights or property of Oblaten
  • To prevent or investigate possible wrongdoing in connection with the Site
  • To protect the personal safety of Users of the Site or the public
  • To protect against legal liability

SHIPPING POLICY

Award Baking International is here to serve you.
Most orders are shipped within 1-2 business days. From October through December it can take a few days longer. Depending on the shipping destination, delivery can take 1-5 business days. Please allow 2 weeks to receive your shipment. If you haven’t received your order within that timeframe, please check the tracking number received on your email confirmation, or contact us and we’ll be happy to track your FedEx shipment.

SECURITY POLICY – CREDIT CARDS

Online payments and other financial transactions completed through Oblaten’s Site are processed by third-party credit card processors and are PCI DSS compliant. PCI DSS is the payment card industry security requirement for entities that store, process, or transmit cardholder data, and has been endorsed by all the major card brands—Visa Inc., MasterCard Worldwide, Discover Network, American Express, and JCB. PCI DSS compliance gives Users the confidence they need to know that organizations accepting electronic payments or donations are doing so in a verified, secure, and consistent fashion.

SHARING OF PERSONAL INFORMATION

Oblaten does not sell or rent the Personal Data or Usage Data we collect from our online Users, nor do we share it outside of Oblaten.

Oblaten reserves the right to change its policy concerning the sharing of Personal Information. If you do not want your personal information shared outside of our organization, you may send us written notice either by mail or by email to the address below, and all access to your personal information will be restricted.

OTHER WEBSITES

Our site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every website that you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.

CHILDREN

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

POLICY UPDATES AND REVISIONS

Oblaten reserves the right to modify this Policy at any time. When only minor modifications are made which do not materially change the Policy, we may do so without notifying you. It is the User’s responsibility to keep current the contact information Oblaten has on file for you. When we make material modifications affecting data practices, we will post and/or email the new Policy. We encourage you to periodically review this page for the latest information on our privacy practices. The “Last Modified Date” at the top of this Policy will notify the User when the last changes were made.

OBLATEN REFUND POLICY

We are proud of Oblaten’s products and services, and we stand behind their quality. If you experience a problem with any of our products, or anything related to the ordering or shipping process please contact us immediately. We will be happy to work out a resolution to any issues you raise, replace product or, refund as might be necessary. We do not require that you return product to us.

ACCEPTANCE

Use of this Site signifies acceptance of the Policy.

QUESTIONS

Please address any questions to:

Award Baking International, LLC
206 State Avenue S
New Germany, MN 55367
952-353-2533
awardbaking@oblaten.com

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